Shipping policy

Shipping Policy

We currently ship to Hong Kong and selected international destinations.

Processing Time Orders are processed within 2–5 business days after payment confirmation.

Delivery Time

• Hong Kong: 3–7 business days
• International: 7–21 business days depending on destination

Shipping Rates Shipping costs are calculated at checkout based on order weight and destination.

Order Tracking A tracking number will be provided via email once your order has been dispatched.

Damaged or Lost Items If your item arrives damaged or is lost in transit, please contact us within 7 days of the estimated delivery date at info@aurouro.com.